Privacy Policy
Effective: January 1, 2026
Last Updated: January 1, 2026
- Introduction
Neuctech.com (“we,” “our,” or “us”) is an independent web agency. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our web design, development, digital marketing, and consulting services.
We are committed to protecting your privacy and handling your information in a transparent and secure manner.
- Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing address
- Information submitted through contact forms
- Account or project-related communications
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring website
- Cookies and usage data
Payment Information
Payments are securely processed through third-party providers such as Stripe, PayPal, or Square. We do not store full credit card numbers or sensitive payment credentials on our servers.
- How We Use Information
We use collected information to:
- Provide and manage our services
- Respond to inquiries and client communications
- Process transactions and invoices
- Schedule and conduct virtual meetings, including via Zoom
- Improve website functionality and user experience
- Send administrative or service-related communications
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We do not sell personal information.
- Sharing of Information
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Video conferencing service providers
- Website hosting providers
- Cloud storage providers
- Analytics services
- Legal or regulatory authorities when required by law
All service providers are required to implement appropriate safeguards.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain session functionality
- Analyze traffic and usage patterns
- Improve services
Users may control cookie preferences through their browser settings.
- Data Retention
We retain personal information only for as long as necessary to:
- Fulfil service obligations
- Maintain business and accounting records
- Comply with legal requirements
- Resolve disputes and enforce agreements
- Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
- SSL encryption
- Secure hosting infrastructure
- Access controls
- Use of secure third-party service providers
While we strive to protect information, no system can guarantee absolute security.
- Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of certain data processing activities
Requests may be submitted through the contact information provided below.
- Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.
- Contact
For questions regarding this Privacy Policy, you may contact us at:
Email: info@neuctech.com